Why the Most Valuable Customer Feedback Isn’t What You Want to Hear

Why the Most Valuable Customer Feedback Isn’t What You Want to Hear

How would you define the phrase “great customer feedback?” Let’s examine a few examples that may immediately come to mind: 1. “XYZ company provides excellent customer service and t ...

eMarket Update: Week ending 10/17/14

eMarket Update: Week ending 10/17/14

Here's what you need to know: NYMEX declined for a second week in a row, falling -10 cents to $3.76/MMBtu after a slightly bearish storage report confirmed the current trend of rob ...

How Constellation is Transforming Energy Management for Universities

How Constellation is Transforming Energy Management for Universities

Many universities are even larger than the towns in which they reside. Using millions of kilowatts of energy each year, these institutions have taken advantage of a number of energ ...

eMarket Update: Week ending 10/10/2014

eMarket Update: Week ending 10/10/2014

This weekly eMarket update has been compiled by Constellation's CMG team. ...

California Residents: What Do You Know About Community Choice Aggregation?

California Residents: What Do You Know About Community Choice Aggregation?

Did you know there are six U.S. states that allow their cities and counties to purchase power on behalf of their residential and business customers? The system is known as ‘Communi ...

eMarket Update: Week ending 10/3/14

eMarket Update: Week ending 10/3/14

Here's what you need to know: The EIA reported an injection of 112 Bcf for the week ending 9/26, beating the market’s expectation of 107 Bcf. This injection brings total inventorie ...

How Do I Choose An Energy Provider for My Business?

How Do I Choose An Energy Provider for My Business?

As a business owner, how much time do you spend thinking about your energy provider? If your answer is “all the time!” then I’m going to guess that an unexpected event (such as a r ...

Why the Most Valuable Customer Feedback Isn’t What You Want to Hear

How would you define the phrase “great customer feedback?” Let’s examine a few examples that may immediately come to mind: 1. “XYZ company provides excellent customer service and tremendous savings!” 2. “My sales representative has been transparent and informative.” 3. “Craig, my account manager, has a strong depth of knowledge, integrity and honesty.” If I consistently read these comments as a business own ...

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eMarket Update: Week ending 10/17/14

Here's what you need to know: NYMEX declined for a second week in a row, falling -10 cents to $3.76/MMBtu after a slightly bearish storage report confirmed the current trend of robust injections during a period of moderate weather. The EIA reported an injection of ...

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How Constellation is Transforming Energy Management for Universities

Many universities are even larger than the towns in which they reside. Using millions of kilowatts of energy each year, these institutions have taken advantage of a number of energy solutions that have ultimately benefitted their bottom line. Here are three ways that institutions of higher education have harnessed the power of energy choice through one (or many) of Constellation's solutions: Upgrades that G ...

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California Residents: What Do You Know About Community Choice Aggregation?

Did you know there are six U.S. states that allow their cities and counties to purchase power on behalf of their residential and business customers? The system is known as ‘Community Choice Aggregation (CCA)’ or ‘Municipal Aggregation,’ and if you are a California resident, you may be one of the nearly 1 million Americans who currently receive service from a CCA. Fun fact: The other five states who have pas ...

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